Shipping policy

SHIPPING POLICY

Thank you for choosing Vera Swan. We carefully prepare and pack every order before it is shipped.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Domestic Shipping – Philippines
Standard shipping is ₱135 for orders below ₱2,500.

Enjoy FREE STANDARD SHIPPING for orders of ₱2,500 and above.

Estimated delivery time is 3–5 business days after your order has been shipped. Delivery times may vary depending on your location, courier operations, weather, holidays, and other circumstances beyond our control.

Order Tracking
A tracking number will be provided once your order has been shipped. You may use the tracking information provided to monitor your package.

Incorrect or Incomplete Delivery Information
Please make sure that your name, address, phone number, and other delivery details are correct before placing your order. Vera Swan is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.